The main differences in content between the ISO 9001 old and new version?

The adoption of the high level structure as set out in Annex SL of ISO Directive.

1. An explicit requirement for risk-based thinking to support and improve the understanding and application of the process approach

2. Fewer prescriptive requirements

3. More flexibility regarding documentation

4. Improved applicability for services

5. A requirement to define the boundaries of the QMS

6. Increased emphasis on organizational context

7. Increased leadership requirements

Greater emphasis on achieving desired process results to improve customer satisfaction

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